How to choose the right outsourcing partner
May 4, 2026
Businesses looking to outsource are faced with the task of identifying a
Businesses looking to outsource are faced with the task of identifying a
So you’re thinking of outsourcing from the Philippines and wondering if it’s
Customer experience leaders today face a unique challenge: serving Millennial and Gen
Let’s face it, running support at a small business often feels like
Everywhere you turn, there’s talk of AI-powered chatbots handling customer queries, algorithms
Outsourcing can be a game-changer for a growing business – whether you’re
Imagine this: You’re about to board a flight when you get a
Do you remember the last time you had a good customer experience?
![15 Strategies for Good Customer Service [+Examples] featured image](https://ethossupport.com/wp-content/uploads/2024/08/image-768x432.png)
Picture this: you have a great product that is a godsend to
The 2024 Forrester CX Index paints a sobering picture (to say the
Blair Wilen, founder and CEO of Ethos Support, had the privilege of
Two words dominate the discourse today: Profitable. Growth. And customer retention is
