Flexible Outsourcing
That Scales With You
Trusted by Global Brands
A natural and flexible extension of your team
Save money, get better support.
We build you the perfect balance between AI & human-centered solutions, all while saving you 70% on costs.
No minimums, ever.
Whether you need 1 agent or 100. Any volume, any location, any channel.
Simple, month-to-month contracts.
Cancel anytime, we scale up or down with your business needs.
Client Voices
Owner, Texas Hill Country Olive Co.
Director of Operations, SwingLogic
Partner, LIUM
VP of Sales, Flippa
Our Services
Simple, Seamless
Integration
Outsourcing Made Easy
Go Live in 2 Weeks
Never Worry Again When an Agent Calls Out
Ethos On-Deck
Agents on Our Emergency Coverage Team, “Ethos On-Deck”.
Our Agents Don’t Leave.
Attrition is a major problem in customer service – we’ve solved it. Say goodbye to endless hiring and training loops and trust your new agents will be with you for the long haul. Our attrition rate of <5% is unheard of. The result? A better experience for your customers.
Insights
The 3 Help Desk Metrics to Track
Do you remember the last time you had a good customer experience?
15 Strategies for Good Customer Service [+Examples]
Picture this: you have a great product that is a godsend to
The 2024 Forrester CX Index Report is a Wake-Up Call
The 2024 Forrester CX Index paints a sobering picture (to say the