Blair Wilen, founder and CEO of Ethos Support, had the privilege of speaking at the Support Driven Expo in Las Vegas last week. This event proved to be an invaluable experience, providing incredible insights, meetings with industry movers and shakers, and a glimpse into the future of the customer support and outsourcing industry.
Immersive Learning Opportunities
The Support Driven Expo offered eight focused tracks, allowing attendees to customize a program tailored to their specific needs. The hands-on sessions were led by experienced practitioners from the Support Driven community, helping attendees gain practical knowledge and best practices directly applicable to CX.
Staying Ahead of Industry Trends
The customer support and outsourcing landscape is constantly evolving, and the Support Driven Expo offered a glimpse into the latest trends and best practices. By attending, we gained a deeper understanding of emerging technologies, customer expectations, and industry shifts, enabling Ethos Support to proactively adapt our strategies and maintain a competitive edge.
Attending the Support Driven Expo in Las Vegas last week was a unique opportunity for the Ethos Support team to invest in professional development, forge valuable connections, and position Ethos at the forefront of the industry. With its focus on learning, networking, and vendor-neutrality, this event proved to be an invaluable experience for anyone committed to delivering exceptional customer support and outsourcing services.