Let's Connect

Pricing

No Brainer Pricing.
No Long-Term Contracts.

The best, and easiest decision you’ll ever make.

Dedicated Teams

Shared Teams

1+ Agents

Custom

Dedicated Teams

Contact Sales

Highly-skilled, On-brand Dedicated Support Teams

Custom-built for your business
  • Bespoke Training + Ongoing Education Programs
  • Quality Assurance (QA)
  • Day-to-Day Management
  • Ethos On-Deck Included
  • US Based CSMs

Shared Agents

Core

$950/ month

Get Started
Chat & Email Support for Business Hours

Up to 100 end-to-end interactions

  • Live Chat, Email & Social
  • Tier 1 Customer & Technical
    Support
  • Monday - Friday (Time Zone Flexible)
  • Add Phone Support (English only): $300/ month
  • Add Holidays: $150/ month

Shared Agents

Core Plus

$2650/ month

Get Started
Omnichannel 24/7
Support
Up to 100 end-to-end interactions
  • Live Chat, Email & Social
  • Phone Support
  • Tier 1 & Tier 2 Customer & Technical Support
  • "Always On" 24/7 Support
  • Add Holidays: $300/ month

All Plans Include:

  • All Hiring, Training & Onboarding
  • US-Based CSM
  • Flexible month-to-month contracts
  • CX Consulting
*Looking For Weekends Only, Overnights Only, Or Other Coverage You Don’t See Listed? All Packages Can Be Tailored To Fit Your Specific Needs.

Trusted by Global Brands

Achieved a 72% improvement in overall Average First Response Time (FRT), boosting both customer satisfaction and service efficiency.

“Partnering with Ethos Support has been a game-changer for SwingLogic. As a small company, we struggled with long response times and inconsistent service quality. Since bringing Ethos on board, we’ve seen a dramatic improvement. Their expert team handles customer inquiries promptly and professionally, leading to higher customer satisfaction, fewer returns, and glowing reviews online.”
Davis Cosgrove
Director of Operations, SwingLogic
Read Case Study

Accelerated growth with faster hiring of specialized talent.

“Our journey with Ethos has been a game-changer. Unlike other BPO’s, they’ve got a team that’s not just happy but brilliant at what they do. Communicating is a breeze, and they really know how to keep us in the loop. Working with them feels more like having a partner in success rather than just another BPO service.”
Ray Preston
VP of Sales, Flippa
Read Case Study

Improved service quality with an omnichannel support team.

“Our business has expanded rapidly in recent years and we wanted to upgrade our customer service to align with our new standards. We were so fortunate to find Ethos Support. The Ethos Team made the entire process seamless and we were fully operational within a matter of weeks. Their consistent communication and regular check-ins have been invaluable throughout the process.”

Cara Gambini
Owner, Texas Hill Country Olive Co.
Read Case Study

Pricing FAQs

With Ethos Support, there are no minimum team sizes! Whether you need 1 agent or 100, we’ve got you covered.

We offer flexible pricing tiers

Shared Agent Options:

  • Core: $950/month for business hours chat and email support.
  • Core Plus: $2,650/month for 24/7 omnichannel support.

Dedicated Agents:

  • Custom: Dedicated teams tailored to your needs—pricing is by quote.

All our plans come with flexible month-to-month contracts, so you can adjust as needed.

Core is delivered using a “shared team”, which is a collaborative team of agents that works together to support customers across multiple brands. We leverage a best-in-class CX tech stack and maintain rigorous processes to deliver highly personalized and on-brand experiences. This offering is designed for scaling businesses receiving ~10-20 tickets on chat/email per business day, looking for support during weekday business hours.

Custom is delivered using a “dedicated team,” which is a team of custom agents hired specifically for your brand. This custom-built support team exclusively supports your brand and can provide up to 24/7 support across all channels (phone, chat, email, social, etc.). We manage all hiring, onboarding, and training to deliver world-class, on-brand support to your customers.

We do all the above and more! We’re here to help you build a solid support team tailored to your unique needs.

Think of us as your in-house CX consultants. Whether it’s implementing automation to streamline workflows or refining training programs based on performance metrics, we’re dedicated to enhancing your customer experience every step of the way.

See all FAQs

Get Your Dream Support Team Live in 2-4 Weeks

No long-term contracts, no minimums. Get going faster than you can hire in-house.

Get Started