With Ethos Support, there are no minimum team sizes! Whether you need 1 agent or 100, we’ve got you covered.

We offer flexible pricing tiers

Shared Agent Options:

• Core: $950/month for business hours chat and email support.
• Core Plus: $2,650/month for 24/7 omnichannel support.

Dedicated Agents:

• Custom: Dedicated teams tailored to your needs—pricing is by quote.

All our plans come with flexible month-to-month contracts, so you can adjust as needed.

Core is delivered using a “shared team”, which is a collaborative team of agents that works together to support customers across multiple brands. We leverage a best-in-class CX tech stack and maintain rigorous processes to deliver highly personalized and on-brand experiences. This offering is designed for scaling businesses receiving ~10-20 tickets on chat/email per business day, looking for support during weekday business hours.

Custom is delivered using a “dedicated team,” which is a team of custom agents hired specifically for your brand. This custom-built support team exclusively supports your brand and can provide up to 24/7 support across all channels (phone, chat, email, social, etc.). We manage all hiring, onboarding, and training to deliver world-class, on-brand support to your customers.

We do all the above and more! We’re here to help you build a solid support team tailored to your unique needs.

Think of us as your in-house CX consultants. Whether it’s implementing automation to streamline workflows or refining training programs based on performance metrics, we’re dedicated to enhancing your customer experience every step of the way.