Contact Ethos Support For Your Outsourcing Needs

Ready to build a highly skilled support team for your business and reduce support costs by up to 70%?
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Customer Service Outsourcing

Build Out Your Turnkey Customer Support Team in 2 Weeks

We help you get hiring right the first time. Low attrition rates. Sparkling CSAT scores. Our proprietary hiring, training, and onboarding process is backed by over 30 years of CX leadership experience to help you scale on your terms.

World-Class Customer Support Doesn't Have to be a Cost Center

24/7/365 Omnichannel Support
We help you meet your customers where they need you, when they need you. Our phone, chat, email, and social support teams resolve your CS tickets quickly while serving as a true extension of your brand and business.
Make Your CSAT & NPS Scores Shine
Your customers will come away from their support interaction not only satisfied with their experience, but eager to recommend your brand to others and grow word of mouth referrals.
Management, QA, and Process Solutions Included
We don’t just build out your dream support team, we assign team leads to regularly manage and provide ongoing feedback to all agents. We also build and operationalize world-class CS processes that are yours to keep, forever.

How it works

Onboarding Call

IT Call

Team Training

Go Live

Flexible, Affordable Support That Scales With You

No long term contracts, no minimum number of agents required to get started. We understand support is a dynamic need that can change month to month – we scale up or down with you, based on your unique business needs.

Save 70% on Support Costs

Easy Integration

Simple, Seamless

Our agents operate as if they were your own. Fully immersed into your CX ecosystem to pair world class service with world class transparency.

A natural and flexible extension of your team

Our promise is simple: better support for less money. Solve CX headaches once and for all with a team built just for you.
Save money, get better support
You experience the perfect balance between AI and human-centered solutions.
No minimums, ever

Whether you need one agent or 100. Any volume, any location, any channel.
Simple, Month-to-Month Contracts
No long-term contracts, flexible terms for your growing business.