Pricing

No Brainer Pricing.
No Long-Term Contracts.

The best, and easiest decision you’ll ever make.

Dedicated Teams

Shared Teams

1+ Agents

Custom

Dedicated Teams

Highly-skilled, On-brand Dedicated Support Teams
Custom-built for your business

Shared Agents

Core

$950/Month

Chat & Email Support for Business Hours
Up to 100 end-to-end interactions

Shared Agents

Core Plus

$2650/Month

Omnichannel 24/7
Support
Up to 100 end-to-end interactions

All Plans Include:

*Looking For Weekends Only, Overnights Only, Or Other Coverage You Don’t See Listed? All Packages Can Be Tailored To Fit Your Specific Needs.

Trusted by Global Brands

Pricing FAQs

With Ethos Support, there are no minimum team sizes! Whether you need 1 agent or 100, we’ve got you covered.

We offer flexible pricing tiers

Shared Agent Options:

  • Core: $950/month for business hours chat and email support.
  • Core Plus: $2,650/month for 24/7 omnichannel support.

Dedicated Agents:

  • Custom: Dedicated teams tailored to your needs—pricing is by quote.
All our plans come with flexible month-to-month contracts, so you can adjust as needed.
Core is delivered using a “shared team”, which is a collaborative team of agents that works together to support customers across multiple brands. We leverage a best-in-class CX tech stack and maintain rigorous processes to deliver highly personalized and on-brand experiences. This offering is designed for scaling businesses receiving ~10-20 tickets on chat/email per business day, looking for support during weekday business hours.

Custom is delivered using a “dedicated team,” which is a team of custom agents hired specifically for your brand. This custom-built support team exclusively supports your brand and can provide up to 24/7 support across all channels (phone, chat, email, social, etc.). We manage all hiring, onboarding, and training to deliver world-class, on-brand support to your customers.
We do all the above and more! We’re here to help you build a solid support team tailored to your unique needs.

Think of us as your in-house CX consultants. Whether it’s implementing automation to streamline workflows or refining training programs based on performance metrics, we’re dedicated to enhancing your customer experience every step of the way.

Get Your Dream Support Team Live in 2-4 Weeks

No long-term contracts, no minimums. Get going faster than you can hire in-house.