ABOUT THE COMPANY

Ethos Support is a recognized global business process outsourcing (BPO) organization that goes beyond the conventional, delivering exceptional value and specializing in Customer Support, Tech Support, Customer Success, and Back Office Support. Known as the world’s most flexible BPO, Ethos Support is committed to aiding businesses in simplifying their Customer Experience (CX) processes and achieving faster scalability.  

Our comprehensive approach includes taking charge of our clients’ new support team’s training and onboarding process, freeing up their resources, and accelerating their business growth. Whether starting from scratch or looking to enhance an existing process, partnering with Ethos Support will streamline our clients’ CX operations and provide superior support to their customers.  

We put people first, fostering a healthy, supportive work environment that reduces churn rates and boosts performance metrics. Our inclusive support solutions and training programs ensure our clients’ new support team acquires the skills and knowledge to deliver outstanding service and contribute to their rapid business growth. For more information, please visit our website: www.ethossupport.com.

BASIC JOB SUMMARY

In this role, you will be assigned as a fully dedicated Outbound M&A Broker, reporting to the Commercial Director of Sales for one of our clients, a rapidly expanding online marketplace for buying and selling online businesses.  

The key purpose of this role is to be responsible for identifying and generating new business opportunities for the client. Utilizing various methods such as, but not limited to, cold calling, email campaigns, in-person visits, and various networking opportunities, you will own the full sales cycle from winning listings to matching high quality business owners with acquisition fit buyers through to a sale. This role is best suited for those with a hunter mentality.  

This role requires someone with a background in M&A. Salesmanship is critical in addition to the Financial background.  

JOB RESPONSIBILITIES

• Hunt for new business opportunities 

• Win listings to the Client platform and manage them through to sale 

• Conduct research to identify new markets and prospect  

• Arrange business meetings with prospective clients 

• Promote the company’s products/services addressing prospects objectives 

• Maintain CRM hygiene 

• Build long-term relationships with new and existing customers 

• Cultivate relationships within private equity, venture capital, hedge funds, corporations, family offices, and among individual entrepreneurs 

• Gather crucial information about potential businesses from prospective clients 

• Conduct a thorough analysis of financials, metrics, and operational data provided by clients 

• Collaborate effectively with colleagues and various internal teams within the Client org to create and present comprehensive analyses and presentations aimed at persuading clients to engage the Client for proposed transactions 

• Assist the Commercial Director or other senior professionals at the Client in presenting new business proposals to both existing and prospective clients 

• Take the lead in crafting marketing materials that facilitate client understanding of Client’s products, services, qualifications, areas of expertise, and operational processes 

• Participate in the preparation of basic legal documents required for the onboarding process 

• Identify potential new clients, including those not currently connected with the Client  

• Offer expert advice to clients on the strategic and financial aspects of transactions  

• Negotiate optimal terms and conditions on behalf of clients for proposed transactions 

• Provide comprehensive guidance and support to clients throughout the transaction process 

• Manage a portfolio of high-value deals. 

• Be a singular point for deal-by-deal transaction management, and you are responsible for ‘closing the deal’ and helping business owners to achieve an exit. 

• Work with sellers to prepare their P&L statements with accurate revenue and expense data. 

• Do whatever it takes to get a deal done. The Outbound Broker is measured on successful transactions and client satisfaction. 

DESIRED QUALIFICATIONS

• A true hunting mentality 

• Proficiency in researching potential leads, understanding their businesses, and identifying their pain points and enhancing the prospecting process 

• Business Development often involves facing rejection. You should be resilient and persistent, not easily discouraged by setbacks  

• Understanding the product or service thoroughly to help communicate value to potential customers 

• Awareness of the market, industry trends, and competitors is essential for targeting the right prospects and staying ahead in the market 

• Sales hunters often work independently. Having self-motivation and a proactive attitude is essential for consistently achieving targets 

• Excellent verbal and written communication skills are vital for conveying information clearly and persuasively to potential clients 

• Prospects often need to be convinced about the value proposition. Strong negotiation skills are essential for closing deals 

• Being able to listen actively to prospects’ needs and concerns helps in tailoring the sales pitch to address their specific requirements 

• Prioritizing leads and managing time effectively is crucial for maximizing productivity and reaching out to a larger pool of prospects 

• Confidence in oneself, the product, and the company builds trust and credibility with potential clients 

• The ability to think on one’s feet and provide innovative solutions to potential clients’ problems can set a prospector apart 

• Building and maintaining a professional network can provide a continuous stream of leads and referrals 

• Familiarity with sales and HubSpot, or similar CRM, helps in organizing leads, tracking interactions, and managing follow-ups efficiently 

• The ability to adapt sales strategies based on feedback and changing market conditions is crucial for long-term success 

• Being able to analyze data, sales metrics, and prospect behavior can provide valuable insights for refining sales strategies. 

• Putting the customer’s needs first and striving to provide exceptional service creates a positive customer experience and fosters loyalty

MORE ABOUT THE CLIENT

The Client is the #1 platform to buy and sell online businesses. They help more business owners sell and more investors acquire than any other platform on earth. They have ambitious goals to 5x their business in the next three years as they fast track progress and become the investment bank for the 99%.

The client’s mission is to give every business owner a pathway to exit. Their platform powers the trading of digital assets and online businesses; theyinvented the space and are the market leaders. Their unique peer-to-peer AI-based matching and complete deal-making platform, including integrated deal/data room, legal and due diligence products, and leading brokers, makes them the market leader without a peer. It’s a great time to join and own a big part of their future. 

ARE YOU A FIT?

• You possess a Think, Say, Plan, Do mindset and demonstrate this in everything you do  

• You are solutions-oriented 

• You thrive in a fast-paced, ambitious environment 

• You are results-driven with a positive attitude and a desire to “go the extra mile.”  

• You have loads of initaitve and can work autonomously while collaborating across teams.  

• You love helping small business owners achieve their goals.  

• You want to have some fun while making a significant impact.  

PAY & BENEFITS

The client offers a creative, solution-oriented culture of smart and nice people. You’ll work with passionate colleagues, tackle challenging problems, and enjoy competitive renumeration. We offer a suite of perks and benefits, including generous paid time off and opportunities to earn commissions.